Privacy Policy

Last Update: April 2026

This Privacy Policy explains how SHL Healthcare (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website https://shl-healthcare.com and use our services.

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws.

DATA CONTROLLER INFORMATION

The Data Controller responsible for your personal data is: SHL Healthcare

Legal entity: SHL Healthcare AB

Address: Augustendalsvägen 7, SE-131 28 Nacka Strand, Sweden

Email: marketing@shl-healthcare.com

POLICY SCOPE

This Privacy Policy applies to:

Our website: https://shl-healthcare.com
Any related digital services, platforms, and tools operated by SHL Healthcare
Online forms, marketing communications, and recruitment interactions

COLLECTED INFORMATION: PERSONAL & NON-PERSONAL DATA

We may collect and process the following categories of personal data:

1. DATA YOU PROVIDE DIRECTLY

Name
Email address
Phone number
Business position
Company name and job title (B2B communication)
Messages submitted via contact forms
CVs and application data (for recruitment)

2. TECHNICAL AND USAGE DATA

IP address
Device and browser information
Operating system
Log files and access timestamps
Approximate geographic location

3. COOKIE AND TRACKING DATA

Website usage behavior
Pages visited
Session duration
Interaction with content

METHODS OF DATA COLLECTION

We collect personal data through:

Website contact and inquiry forms
Email communication
Recruitment submissions
Cookies and tracking technologies
Analytics tools (e.g. Google Analytics)
Marketing and advertising platforms (e.g. LinkedIn, Leedfeeder)

LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data under the following legal bases:

Consent – for marketing communications and non-essential cookies
Contract – to respond to inquiries or process recruitment applications
Legal obligation – when required by applicable law
Legitimate interest – for business operations, website security, analytics, and improving services

Where legitimate interest is used, we ensure that your rights and freedoms are not overridden.

USE OF DATA

We use personal data for the following purposes:

Responding to inquiries and providing information
Managing business communications
Processing recruitment applications
Improving website functionality and user experience
Performing analytics and performance measurement
Sending marketing communications (where consent is provided)
Ensuring website security and preventing misuse
Complying with legal obligations

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to improve website functionality and analyze usage.

1.TYPES OF COOKIES USED

Strictly necessary cookies – required for website operation
Analytics cookies – measure website performance (e.g. Google Analytics)
Functional cookies – remember user preferences
Marketing cookies – used for advertising and campaign tracking

2. CONSENT MANAGEMENT

Non-essential cookies are only used with your prior consent via our cookie banner. You may:

Accept all cookies
Reject non-essential cookies
Adjust preferences at any time

3. THIRD-PARTY COOKIES

We may use third-party services such as Google Analytics and LinkedIn, which may process data outside the EU under appropriate safeguards.

DATA SHARING AND RECIPIENTS

We may share personal data with:

IT service providers and hosting partners
CRM and email service providers
Analytics providers (e.g. Google)
Marketing platforms (e.g. LinkedIn, Leedfeeder)
Legal or regulatory authorities when required

We do not sell your personal data.

INTERNATIONAL DATA TRANSFERS

Some of our service providers may process data outside the European Economic Area (EEA).

In such cases, we ensure appropriate safeguards such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Additional technical and organizational security measures

DATA RETENTION

We retain personal data only as long as necessary for the purposes described:

Contact inquiries: up to 12 months
Marketing data: until consent is withdrawn
Recruitment data: up to 24 months unless otherwise required
Legal and compliance records: as required by law

After this period, data is deleted or anonymized.

YOUR RIGHTS UNDER GDPR

You have the right to:

Access your personal data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing (including marketing)
Withdraw consent at any time
Data portability
Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: marketing@shl-healthcare.com

DATA SECURITY

We implement appropriate technical and organizational measures to protect the security and integrity of your personal data.

AUTOMATED DECISION-MAKING

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

CHANGES TO THIS POLICY

We reserve at our sole discretion the right to change this Privacy Policy at any time.

The latest version will always be available on our website. Significant changes will be communicated where appropriate.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: marketing@shl-healthcare.com

Website: https://shl-healthcare.com